Customer Information


All of our rhinestone range with the exception of "Sew On Jewellery Stones" are "Hot Fix" (Unless otherwise stated) and can be applied using a hot fix wand or iron. They can also be affixed using a gem glue and we recommend the Crystal Clover or DSI glue which can be purchased from us. These glues are washable and have been used and tested by us over many years.

 

Rhinestones are sold in gross quantities and most are available in three pack sizes:

10 gross = 1,440 stones (approx)

5 gross = 720 stones (approx)

1 gross = 144 stones (approx)

 

Trade Discounts are available, please contact us on enquiries@sparklzrhinestones.co.uk for further information  and to set up a trade account.

 

Full colour sample cards are available to purchase at £3.00 per card plus postage. Pearl colour sample cards are also now available at £1.50 per card or a set of cards containing all of our products at £5.00

 

For free samples (of up to three stones/colours) please send a stamped self addressed envelope to:

Sparklz Rhinestones

38 The Glebe

Purleigh

Chelmsford

Essex

CM3 6PE

 

Returns Policy: We want all of our customers to be happy with their purchases and therefore offer a full exchange or refund policy (excluding P & P charges). If you wish to return any products please contact us first for an RMA Number. In the event of faulty items please contact us to arrange a replacement or a full refund including P & P costs.

 

Currency: All transactions and payments are processed in British Pounds